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A cross-functional problem-solver with 3+ years of experience across fintech compliance, quality assurance, and early-stage product development. Skilled at translating ambiguous, high-stakes challenges into practical systems by bridging technology, business, regulatory, and user needs, with current MSc study focused on AI-informed strategy, operations, and product innovation.
Skills
Experience
Product & AI Innovation Team Lead (Intern) — Headstart Global
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Led a 5-member cross-functional team across multiple time zones, establishing a rigorous delivery cadence and weekly project meeting framework to successfully align product execution with AI innovation deliverables. Developed a job search and classification project with Claude Code, extending an open-source workflow to aggregate job listings from 300+ employers across 10+ ATS platforms, with an estimated 50% reduction in manual search time. Gathered requirements from students and users to map their job-search journey, proposing and testing UX improvements across the website and contributing to 96% user satisfaction.
Anti-Money Laundering Specialist — Rybit
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Redesigned Anti-Money Laundering rule logic by overcoming a complete lack of system documentation and facilitating cross-functional technical workshops with the CTO, reconstructing the pipeline and raising detection accuracy to 80%. Increased user registration rate by 15% by redesigning the KYC process end-to-end, consolidating user feedback to redesign every touchpoint, tone, and instructional example while maintaining full regulatory compliance. Safeguarded 250+ users and prevented further victim exposure by uncovering fraudulent networks that automated systems missed, mapping the links with blockchain tools and partnering with marketing on fraud-awareness campaigns. Reduced reporting turnaround by 60% through an automated SQL pipeline, enabling real-time tracking to maintain accumulated held funds below GBP 50,000 while ensuring timely, accurate submissions to stakeholders and regulatory authorities.
Quality Assurance Assistant — MEXC
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Secured a 90% on-time product delivery rate with zero post-release incidents within fast-paced Agile cycles by bridging technical and business teams and eliminating communication loops through concise test cases and bug reports. Established an onboarding process to consolidate cross-functional workflows and technical documentation and continuously optimized it through cross-peer feedback loops, reducing new-member ramp-up time by 60%. Delivered a zero-downtime database migration with a 20% efficiency gain under tight deadlines by rapidly upskilling to lead execution, proactively aligning stakeholders, and orchestrating dry runs to eliminate deployment risks.
Compliance Assistant — Gogoro Inc.
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Ensured 100% regulatory compliance for NASDAQ listing readiness by managing KYC data for 1,000+ internal stakeholders and maintaining audit trails to support external audit processes and facilitate the seamless issuance of Restricted Stock Awards.
Featured projects
Open Innovation Consulting | Centrica's Incubator
Built a commercial readiness scoring framework for renewable energy R&D, facilitating workshops with 20 cross-sector experts to consolidate their input into standardized metrics.
Visa & AWS Innovation Sprint
Agentic AI · Visa · AWS
Semi-finalist. Proposed an Agentic AI solution to address SME liquidity challenges by designing an automated workflow that integrated Visa with insurance platforms, eliminating invoice collection bottlenecks.
Education
London School of Economics and Political Science — MSc, Management of Information Systems and Digital Innovation
University of Taipei — BEd, Psychology and Counselling
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