{"canonicalUrl":"https://humetric.net/p/profile-87e89d503cd64435b6894655415ab53c","profileVersion":"dd71f015-6217-4b1e-ad38-ae4bd933aa80","lastUpdated":"2026-08-06T16:24:56.924877+00:00","profile":{"display_name":"Anonymous profile","last_updated":"2026-08-06","slug":"profile-03c796253a894219","headline":"Forward Deployed Agent PM","summary":"A forward deployed agent product manager with a background in engineering who specializes in building and deploying AI voice agents for healthcare. This professional manages the full lifecycle of customer accounts, from initial context gathering to production auditing and technical troubleshooting. 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Summary / 簡介: A forward deployed agent product manager with a background in engineering who specializes in building and deploying AI voice agents for healthcare. This professional manages the full lifecycle of customer accounts, from initial context gathering to production auditing and technical troubleshooting. They possess a strong technical foundation in LLMs, voice AI, and automation, enabling them to ship production-ready solutions that handle complex real-world interactions.","fieldKeys":["summary"]},{"id":"skills:0","type":"skills","ordinal":0,"locale":"zh","text":"Forward Deployed Agent PM. Skills / 技能: Agent Builder, AI Engineer, AI Engineering PM, Voice AI","fieldKeys":["skills"]},{"id":"discovery:0","type":"discovery","ordinal":0,"locale":"zh","text":"Forward Deployed Agent PM. Role / 職稱: Forward Deployed Agent PM. Expertise / 專長: Agent Builder, AI Engineer, AI Engineering PM, Voice AI","fieldKeys":["headline","skills"]},{"id":"experience:0","type":"experience","ordinal":0,"locale":"zh","text":"Forward Deployed Agent PM. Experience / 經歷: Forward Deployed Agent PM at Hello Patient. July 2026 to present. Manages customer accounts end-to-end, including context sessions, build, evals, and launching voice agents onto live phone lines.","fieldKeys":["experiences"]},{"id":"experience:1","type":"experience","ordinal":1,"locale":"zh","text":"Forward Deployed Agent PM. Experience / 經歷: Forward Deployed Engineer at Nudge AI. January 2026 to June 2026. Built and deployed HIPAA-aware AI voice receptionists for healthcare clinics, handling call flow design and onsite tuning.","fieldKeys":["experiences"]},{"id":"experience:2","type":"experience","ordinal":2,"locale":"zh","text":"Forward Deployed Agent PM. Experience / 經歷: Software Engineer, Robotics at Blendid AI. June 2025 to October 2025. Owned the launch of automated refund flows across 15 robotic kiosk sites, reducing ticket resolution latency by 72%.","fieldKeys":["experiences"]},{"id":"experience:3","type":"experience","ordinal":3,"locale":"zh","text":"Forward Deployed Agent PM. Experience / 經歷: Software Engineer, Voice AI at Everise. June 2024 to December 2024. Rolled out voice AI agents across four global IT help desks, automating approximately 70% of inbound call resolutions.","fieldKeys":["experiences"]},{"id":"project:0","type":"project","ordinal":0,"locale":"zh","text":"Forward Deployed Agent PM. Project / 專案: Bolo. Built with / 使用技術: Swift, MLX-Swift, SwiftUI, Groq. A neural TTS engine ported from Python to native MLX-Swift, featuring a public macOS menu-bar app with system-wide hotkeys.","fieldKeys":["projects"]},{"id":"project:1","type":"project","ordinal":1,"locale":"zh","text":"Forward Deployed Agent PM. Project / 專案: Brain. Built with / 使用技術: Agent Skills, MCP, Obsidian, Telegram Bot. A persistent memory pool for stateless AI agents using a 3-layer architecture to ensure agents maintain full context.","fieldKeys":["projects"]},{"id":"discovery:1","type":"discovery","ordinal":1,"locale":"zh","text":"Forward Deployed Agent PM. Approved discovery query / 核准搜尋語句: Forward Deployed Agent PM","fieldKeys":["headline","desired_queries"]},{"id":"discovery:2","type":"discovery","ordinal":2,"locale":"zh","text":"Forward Deployed Agent PM. Approved discovery query / 核准搜尋語句: Forward Deployed Engineer","fieldKeys":["headline","desired_queries"]},{"id":"discovery:3","type":"discovery","ordinal":3,"locale":"zh","text":"Forward Deployed Agent PM. Approved discovery query / 核准搜尋語句: AI Engineer","fieldKeys":["headline","desired_queries"]},{"id":"discovery:4","type":"discovery","ordinal":4,"locale":"zh","text":"Forward Deployed Agent PM. Approved discovery query / 核准搜尋語句: Applied AI Engineer","fieldKeys":["headline","desired_queries"]},{"id":"discovery:5","type":"discovery","ordinal":5,"locale":"zh","text":"Forward Deployed Agent PM. Approved discovery query / 核准搜尋語句: Agent Builder","fieldKeys":["headline","desired_queries"]},{"id":"discovery:6","type":"discovery","ordinal":6,"locale":"zh","text":"Forward Deployed Agent PM. Approved discovery query / 核准搜尋語句: Software Engineer","fieldKeys":["headline","desired_queries"]}]}