# Anonymous profile

Canonical profile: https://humetric.net/p/profile-492c8df2af024f2ca65f494b63da74f8
Last verified: 2026-08-05

This professional is Automation & AI Developer | IT Operations | Technical Support Leadership, based in Taichung, Taiwan, 22 years of experience, with expertise in n8n, Zapier, Power Automate, AI/LLM Integration, Agentic AI, Microsoft 365, SharePoint, Google Workspace, Azure, DigitalOcean, Python, JavaScript.

## Summary

An automation and AI developer with over 20 years of experience in IT operations, workflow automation, and technical support leadership. This professional specializes in engineering AI-assisted automations using n8n, Zapier, and Power Automate while managing complex cloud environments. They possess a strong background in technical support, team mentorship, and cross-functional collaboration across global time zones.

## Keywords

Automation & AI Developer | IT Operations | Technical Support Leadership, Taichung, Taiwan, n8n, Zapier, Power Automate, AI/LLM Integration, Agentic AI, Microsoft 365, SharePoint, Google Workspace, Azure, DigitalOcean, Python, JavaScript, SQL, REST APIs, macOS, Linux, Windows, VMware, Virtualization, Project Management, Quality Auditing, Requirements Analysis, Sr. Automation & AI Developer, Technical Business Analyst, Insurance Quality Assurance & Technical Support, Senior Technical Support Specialist, Premier, Tier 2 Technical Support Agent — Microsoft (Outlook for Mac), SDN Project Coordinator, IT Coordinator for Asia, Software Testing & Technical Support Engineer, Cross Care Group, WOWL, SafetyWing, Upwork, National Chiao Tung University, TEL FSI, FalconStor Software, Automation, AI Developer, IT Operations, Technical Support, Customer Support

## Approved discovery queries

- Automation
- AI Developer
- IT Operations
- Technical Support
- Customer Support
- n8n
- Zapier
- Power Automate

## Profile questions

### What does This professional specialize in?

This professional lists n8n, Zapier, Power Automate, AI/LLM Integration, Agentic AI, Microsoft 365, SharePoint, Google Workspace, Azure, DigitalOcean, Python, JavaScript, SQL, REST APIs, macOS, Linux, Windows, VMware, Virtualization, Project Management, Quality Auditing, Requirements Analysis as professional skills.

### What roles has This professional worked in?

This professional has experience in Sr. Automation & AI Developer, Technical Business Analyst, Insurance Quality Assurance & Technical Support, Senior Technical Support Specialist, Premier, Tier 2 Technical Support Agent — Microsoft (Outlook for Mac), SDN Project Coordinator, IT Coordinator for Asia, Software Testing & Technical Support Engineer across organizations including Cross Care Group, WOWL, SafetyWing, Zapier, Upwork, National Chiao Tung University, TEL FSI, FalconStor Software.

### Where is This professional based?

This professional lists Taichung, Taiwan as their location.